PDPL

Clarification Text within the Scope of the Personal Data Protection Law

As Zemay Giyim, we attach great importance to the security and privacy of your personal data.

This Clarification Text has been prepared to inform you about the purposes for which your personal data is processed, with whom it may be shared, the processing methods, and your rights under the Personal Data Protection Law No. 6698 ("KVKK").

1. Data Controller

Within the scope of the Personal Data Protection Law No. 6698, the data controller for your personal data is accepted as;

Zemay Giyim

Authorized Representative: Mahmut Ardıç

Address:
Abdi İpekçi Mahallesi
Reşat Nuri Güntekin Caddesi No:43/B
Darıca / Kocaeli

Store Phone:
0505 656 41 08

E-mail:
zemaygiyim@gmail.com

2. Processed Personal Data

Your following personal data may be processed in connection with your use of the products and services offered by Zemay Giyim:

Identity Information

  • First and last name

Contact Information

  • Phone number
  • E-mail address
  • Delivery and billing address

Customer Transaction Information

  • Order details
  • Purchased product information
  • Payment transaction details
  • Return and exchange requests
  • Customer communication records

Transaction Security Information

  • Website usage information
  • Cookie records
  • IP address information
  • Site usage activities

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Creating and managing order processes,
  • Preparing and delivering purchased products,
  • Carrying out shipping processes,
  • Execution of payment transactions,
  • Evaluating customer requests,
  • Execution of return and exchange processes,
  • Increasing customer satisfaction,
  • Providing after-sales support services,
  • Fulfilling legal obligations,
  • Carrying out accounting and finance processes,
  • Ensuring information security processes,
  • Improving the website user experience

4. Collection Method and Legal Basis of Personal Data

Your personal data is collected electronically or physically through:

  • Orders placed on the zemaygiyim.com website,
  • Membership processes,
  • Contact forms,
  • E-mail and telephone conversations,
  • Social media communication channels,
  • Payment and shipping processes

Your personal data is processed based on the following legal grounds:

  • It being directly related to the establishment or performance of a contract,
  • Fulfillment of legal obligations,
  • Protection of legitimate interests,
  • Your explicit consent

5. Transfer of Personal Data

Your personal data may be shared with the following parties in accordance with the conditions specified in the KVKK:

Shipping Companies

For the delivery of your orders, your name, surname, telephone, and delivery address information may be shared with shipping companies.

Payment Institutions

Necessary information may be shared with payment service providers to ensure that payment transactions are carried out securely.

Authorized Public Institutions

Data may be shared with authorized public institutions upon request within the scope of legal obligations.

Service Providers

Data may be shared to the extent necessary for the continuity of the service with website infrastructure, technical support, software, and digital service providers.

6. Retention Period of Personal Data

Your personal data is kept for the storage periods specified in the relevant legislation or for the duration required for the purpose of processing. Upon the expiration of the retention period, your personal data will be deleted, destroyed, or anonymized.

7. Data Security

As Zemay Giyim, we take the necessary technical and administrative measures to ensure the security of your personal data, including preventing unauthorized access, protecting data security, conducting information security processes, and preventing unlawful use of personal data.

8. Your Rights Under the KVKK

Under Article 11 of the KVKK, you have the right to:

  • Learn whether your personal data is being processed,
  • Request information if it has been processed,
  • Learn the purpose of processing and whether it is used in accordance with that purpose,
  • Know the third parties to whom it is transferred domestically or abroad,
  • Request the correction of incomplete or incorrectly processed data,
  • Request the deletion or destruction of your data under the conditions specified in the KVKK,
  • Object to a situation against you resulting from the analysis of the processed data exclusively by automated systems,
  • Request compensation for damages in case you suffer loss due to unlawful processing of data.

9. Application Method

You may submit your requests within the scope of the KVKK to us through the following communication channels:

Zemay Giyim

Address:
Abdi İpekçi Mahallesi
Reşat Nuri Güntekin Caddesi No:43/B
Darıca / Kocaeli

E-mail:
zemaygiyim@gmail.com

Phone:
0501 656 41 08

Your applications will be evaluated and concluded within the framework of the procedures and principles specified in the KVKK and relevant legislation.

10. Effectiveness

This Clarification Text has been prepared to inform you about the processing of your personal data and may be updated as necessary in line with changes in legislation.

Zemay Giyim
Last Update Date: 2026